OpenText 5 digitale trends 2015

bron: Citymail.nl

5 technologische ontwikkelingen die de manier waarop we werken en leven in 2015 veranderen

1. De CDO’s maken de dienst uit
Om als onderneming de digitale transformatie te maken, komen er twee C-level rollen bij in het management: Chief Data Officer en Chief Digital Officer. Zij zullen zich richten op het strategisch belang van informatie in een digitale economie. De Chief Digital Officer is verantwoordelijk voor de digitale klant en overziet zowel de strategie als de technologie die nodig is voor het realiseren van een positieve digitale klantbeleving. Volgens Gartner heeft eind 2015 25 procent van de bedrijven een Chief Digital Officer aangesteld. De Chief Data Officer houdt zich bezig met data management en zal gebruik maken van de exploderende hoeveelheden data en analytics om besluitvorming te verbeteren en nieuwe omzetkansen te creëren.

2. Digitalisering schudt de arbeidsmarkt wakker
Robotica, slimme machines en kunstmatige intelligentie zullen structureel onderdeel gaan uitmaken van organisaties en processen worden geautomatiseerd. Als gevolg van deze ontwikkelingen zullen in de toekomst wereldwijd ruim 20 miljoen banen migreren of verdwijnen. In de komende tijd vindt er een verschuiving plaats in vaardigheden. De banen van de toekomst vereisen probleemoplossende vaardigheden; vaardigheden als data-analyse en de mogelijkheid om creatief te denken, effectief te communiceren en samen te werken in teams.

 3. CIO’s omarmen start-up-strategieën
In 2015 zullen flexibele en kleine start-ups de gevestigde ondernemingen inhalen bij de introductie van nieuwe producten op de markt. De start-up-filosofie resulteert in een snellere productontwikkelingscyclus. Om dit innovatietempo bij te houden, zullen CIO’s en zakelijk leiders meer moeten denken als ondernemers en start-up-strategieën moeten omarmen. Deze start-up-ethos stelt hen in staat om adaptieve bedrijven te bouwen en proactief groeikansen te creëren.

 4. Het Internet of Things is gewoon het Internet
Het Internet of Things creëert een gigantisch wereldwijd netwerk van apparaten en machines die met elkaar verbonden zijn, communiceren en gegevens uitwisselen. In 2020 zijn 50 miljard apparaten aangesloten en de potentiële impact is enorm. Hoewel het Internet of Things door velen wordt gezien als een vaag en futuristisch concept, bestaat het in werkelijkheid al. We dragen stappentellers, slimme horloges en camera’s; onze huisdieren zijn gechipt en we rijden auto’s met ingebouwde sensoren. Naarmate 2015 verstrijkt, zien steeds meer organisaties en mensen in dat het Internet of Things ‘gewoon’ een volgende evolutie van het internet is

5. Cloud wordt de norm
In 2015 zal de cloud massaal worden omarmd. Door informatie-intensieve processen te digitaliseren, kunnen de kosten met 90 procent worden verlaagd en doorlooptijden worden verbeterd. Eind 2015 voeren hybride implementatiemodellen de boventoon, waarin sommige informatie en applicaties zich in de cloud bevinden en andere on premise worden beheerd. Beveiliging van gegevens is een topprioriteit. Deze hybride modellen zullen ervoor zorgen dat organisaties een balans vinden tussen efficiëntie, flexibiliteit en dataveiligheid.

Ingrid Bosman, country manager Benelux bij OpenText:

“Op het gebied van IT en technologie was 2014 een geweldig jaar, maar ook voor 2015 zien we bij OpenText verschillende trends die een grote impact zullen hebben op de manier waarop we werken en leven. De ‘digital first world’ staat voor de deur en wordt gevoed door uitdagingen als de cloud, het Internet of Things en een veranderende arbeidsmarkt. Organisaties moeten in 2015 zorgen dat ze klaar zijn voor deze nieuwe en digitale wereld.”

Bron: OpenText


Onderzoek trends in Finance en IT 2015In de aanloop naar Financial Systems 2015, het jaarlijkste vakevenement op het snijvlak van Finance en IT, onderzoekt de redactie van FM Magazine i.s.m. met IT-Matchmaker Nederland de inzet van IT binnen de financiële functie in het Nederlandse bedrijfsleven.

Het doel van dit onderzoek is het verkrijgen van inzicht in trends en ontwikkelingen op het snijvlak van Finance en IT. De onderzoeksresultaten worden gepubliceerd in FM Magazine, op FM.nlFinancial-Systems.nl, en uiteraard op deze site.

Wij hechten veel waarde aan uw mening, o.a. als financieel expert. Graag vragen wij daarom een paar minuten van uw tijd voor het beantwoorden van een aantal vragen. Alle antwoorden worden anoniem verwerkt en strikt vertrouwelijk behandeld.

Om deel te nemen aan het onderzoek, kunt u hier klikken.

Hartelijk dank voor uw deelname en input.


This month, Forrester released its list of top technology trends for the three year time horizon. The author of the report, Forrester Analyst Brian Hopkins makes the point that now that consumers and employees have continuous connectivity and an endless supply of apps, the CIO must drive the nimbleness that will be demanded by employees and customers, while he or she must also do so securely. These trends are so woven into the business drivers, that IT leaders must become much more strategic, providing the rationale for the changes that are afoot. With this background in mind, Forrester identifies the following ten technology trends for the 2014 through 2016.

[heading type=”h3″ class=”” css=””]1. Digital convergence erodes boundaries[/heading]

Physical and digital worlds are converging. As a result consumers expect uniform service whether they are in the physical world or if they are in the digital world. The convergence of the business and personal use of technology is also fueling this trend.

[heading type=”h3″ class=”” css=””]2. Digital experience delivery makes (or breaks) firms[/heading]

Forrester makes the point that “A great digital experience is no longer a nice-to-have; it’s a make-or-break point for your business as we more fully enter the digital age.” The report points to a growing number of firms that have chosen a mobile-first approach, but then falling flat because “systems of record cannot keep up with engagement needs.” To a greater extent, customers’ impressions of a business are established through digital engagement forcing businesses to recognize that “software is the brand.” Some CIOs are losing their influence over the decisions in these areas as digital experience agencies are engaged by chief marketing officers and chief technology officers to a greater extent than by chief information officers.

[heading type=”h3″ class=”” css=””]3. APIs become digital glue[/heading]

Forrester draws a comparison between service-oriented architecture (SOA) and application platform interfaces (APIs).  Like the former, the latter provides “open access to useful functionality through network-based services using technologies that are readily accessible from a broad range of programming environments.” The report sites as examples Amazon.com AMZN -0.33%’s product advertising API and the Washington Metropolitan Area Transit Authority’s API which represent business model innovation under this paradigm, while also highlighting the need for ever more sophisticated security given the exposure of data to a much broader set of individuals.

[heading type=”h3″ class=”” css=””]4. The business takes ownership of process and intelligence[/heading]

Forrester highlights that IT is losing its control over business intelligence platforms, tools, and applications often due to IT’s inability to operate at the increased pace of the business. The report also notes that business process management, again a traditional domain of IT by-and-large, is increasingly becoming the domain of other functions as “a new class of users demands more user-friendly, self-service features to automate ad hoc processes without expensive and scarce IT resources.” As mobility increasingly becomes a strategic imperative of the entire business greater levels of process and data innovation should arise, again leading to various functional leaders to wrestle control away from IT.

[heading type=”h3″ class=”” css=””]5. Firms shed yesterday’s data limitations[/heading]

Forrester maintains that “firms that embrace big data concepts, open data, and adopt new adaptive intelligence approaches are creating next generation smart systems that overcome limitations and create disruptive business innovations.” Cheaper, more agile, collaborative, and adaptive methods for analytics and data sharing are key. Forrester also notes that it is important to design “predictive apps able to sense their environment and respond in real-time, anticipate user action, and meet users in their moment of need.”

[heading type=”h3″ class=”” css=””]6. Sensors and devices draw ecosystems together[/heading]

The Internet-of-Things will move from hype to reality with the ubiquity of connectivity and proliferation of devices, and wearable computing will go from niche to broader use.  This will turn the traditional “spray-and-pray promotional campaigns” into marketing to ecosystems that emerge as a result of these changes.

[heading type=”h3″ class=”” css=””]7. “Trust” and “identity” get a rethink[/heading]

The report posits that trust has been irreparably harmed as “it’s impossible to identify ‘trusted’ interfaces, many data breeches comes from trusted insiders, and the concept of ‘trust’ doesn’t even apply to data packets.” Consumerization of IT means that a greater number of IT devices and apps are being used in the workplace, especially by the digital natives. IT’s need to catch up with this will continue to be the norm.  Forrester also points out that “the minimum cost of a data breech is $10 million, and in many cases it can be much larger”, and so it cannot be ignored.

[heading type=”h3″ class=”” css=””]8. Infrastructure takes on engagement[/heading]

Forrester foresees a number of changes that will change infrastructure from barrier to progress to “enabler of business demand for engagement.” The report notes that leading companies are changing silo unified communications and collaboration, mobile device management, and desktop computing to more efficiently deliver and foster employee engagement and innovation. Also, “converged infrastructure and software-defined networks are leading to the emergence of the software-defined data center (SDDC) as the new organizational model for intelligent infrastructure management — as a result, technology infrastructure will be able to deliver blazing fast performance on a variety of workloads, all at an affordable cost and level of complexity.”

[heading type=”h3″ class=”” css=””]9. Firms learn from the cloud and mobile[/heading]

Many firms have cloud strategies and mobile strategies, but the report makes the point that the benefits of the cloud will be limited by the speed with which traditional applications are re-written to take advantage of cloud. Without this redesign, benefits will be limited. Additionally, mobile strategies that have been a part of IT strategies across industries for a couple of years are now insufficient given the need to think of mobile as only one part of a broader omni-channel approach which requires a new kind of “application architecture that must be capable of supporting systems of engagement.”

[heading type=”h3″ class=”” css=””]10. IT becomes an agile service broker (or fades away)[/heading]

  • Becoming technology service broker
  • Modifying the software development lifecycle , architecture, and solutions development to deliver mobile, cloud, and big data solutions more readily
  • Changing portfolio management to focus on products rather than projects as projects are more narrow in focus which leads to narrower value
  • Replacing the success metrics to gauge project management “from time, cost, and resources” to “value, capacity, and time-to-market metrics.

Peter High is the President of Metis Strategy, a business and IT advisory firm. He is also the author of World Class IT: Why Businesses Succeed When IT Triumphs, and the moderator of the Forum on World Class IT podcast series. To read his series on CIO-pluses, visit this link. To read his series profiling CIOs who have risen beyond that role, visit this link. Follow him on Twitter @WorldClassIT.


The innovation in data and analytics continues to accelerate, transforming the staid old business intelligence industry into a new source of value for the enterprise. The result has been data in the hands of more people and the ability to drive better decisions. And the wave of innovation isn’t even close to over.

This paper highlights the top 10 trends in business intelligence for 2014, including:

  • The rise of cloud business intelligence as well as cloud data warehouses
  • The mainstreaming of data skills
  • A new openness in the enterprise to adopt innovation, as long as there’s value
  • Embedded business intelligence and why it’s becoming critical
  • And more emerging trends

Check out the 10 game-changing business intelligence trends Tableau Software is predicting for 2014.

Download the free whitepaper here.

Source: Tableau Software


4 Dominant ERP Implementation Trends

Shifts in technology, the economy and social media are impacting ERP implementation. An article on the Enterprise Apps Today website highlights four of the dominant ERP trends.
  1. Customer power: It’s no longer a supply-led business, but rather a customer-oriented business as customers willingly share information about ERP systems across social media. ERP providers also are better able to interact with customers to meet their needs. In today’s society people expect to have everything at their fingertips. Everyone wants the ability to access information at anytime from anywhere.
  2. Best-of-breed revival: Pressure to reduce capital outlays means a trend toward software-as-a-service (SaaS). That makes it easier for companies to adopt best-of-breed solutions rather than relying on a single vendor for all of its ERP needs. This increased flexibility is very beneficial. The big players are so entrenched in what they do and how they do it. They’re going to be slower to change. That opens the door for lots of other companies, like NetSuite, to meet that need and provide the services that are lacking.
  3. Little growth in social ERP: While older, hosted ERP solutions may not be able to meet all of a company’s needs, many still are useful in some capacity. That means a company could continue to use the legacy system while adopting a cloud ERP solution for other needs. Expect companies to move toward a hybrid system, with some portions in the cloud, such as a CRM solution. Some backup solutions are likely to remain in a hosted or on-premises scenario.
  4. Going slowly on social ERP: Though social technologies are rapidly growing in many areas, it’s not likely that any accounting solution would go social. There simply isn’t much of a need, the Enterprise Apps Today article notes. Social functionality would not likely make a discernible difference in ERP.

Source: Enterprise Apps Today, December 2012